Amazon, zero hours and now the Work Programme?

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It was a matter of time. Amazon – which tags its workers, use zero hours contracts, practices tax avoidance, and received loans totaling £2.5 million from the UK government – look like they could also be involved in some way with the benefit sanction ridden work programme.

An employee for the HR company Transline Group who finds staff for Amazon, tweeted her thoughts on the unemployed and the power she has to ruin lives, “I get so much pleasure knowing what i can do if people mess me around” and have their “benefits stopped forever” – the photo shows more of her vile views. In doing so, she has revealed what many of us who have experienced A4e or SEETEC or REED know is true. Our lives are controlled and they relish in using sanctions to bully and punish people, whilst providing big businesses with cheap or unpaid labour.

Although the employee in question has now been suspended this raises questions of what is going on? Are Transline a subcontractor for the work programme as well as managing recruits at an Amazon store? If not what is their relationship with the local work programme provider?

Earlier this year in email correspondence passed onto Boycott Workfare, regional manager of Maximus, Jamie Guest, said “We have placed people into work in Amazon Distribution Centres in Slough, Milton Keynes and Hemel Hempstead”. This was after someone had already been pressured about taking a low paid job there with unspecified hours with the ‘justification’ that “you’re not even working 16/20 Hrs per week” – at Amazon you’re not even guaranteed one hour. This appears that Amazon who are renowned for using zero hour contracts and firing people every 3 months are getting the many staff they need, due to the high turnover, from the work programme where people have no choice – although through a confusing chain of companies.

This all means that claimants can be referred for sanction by people such as @DietQueen (the sanction happy tweeter in the photo) for not going to interviews, or taking jobs at Amazon, with no guarantee of hours or a ‘job’ longer than 3 months. Meanwhile the Work Programme ‘supply chain’ could be cashing in on the ‘job outcome’ of someone forced to work on a zero hour contract. At present Boycott Workfare cannot tell you how many people are being sanctioned or if anyone has been sent to Amazon on workfare, or elsewhere, as the government are currently refusing to make this information public.

Boycott Workfare would ask people not to target the person in question. Given the facts we would ask people to instead concentrate their anger at Amazon and Transline Group, or at anyone from this growing list of workfare providers.

Transline can be contacted on Twitter (@translinegroup), on Facebook or by phone: 01422 349423. Amazon can also be found on Facebook and on Twitter (@amazonuk).

Thank you to @robotincognito for the screen grabs and finding out the story!

Also, here’s a reminder of the DWP’s rules on zero hour contracts: “Jobseeker’s Allowance claimants are not required to apply for zero hours contract vacancies
and they will not face sanctions for turning down the offer of a zero hours contract.”


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Interserve a work programme provider in leeds are sending people to the Transline resource group based in leeds on gelderd road. with no guarantee of even 3 months work, but "work trials".


She is just one of many, unfortunately. Her self-publicized enthusiasm marks her out. Many people in a similar position, I think, would claim the "just doing my job" line about contacting the DWP to process a benefit sanction.

I can easily understand why some involved in similar work to "Diet Queen" would not want sanctioned benefit claimants to know the truth.

LabourNet Germany: Treffpunkt für Ungehorsame, mit und ohne Job, basisnah, gesellschaftskritisch » Die Trauminsel der Marktwirtschaft: Zero hours contract

[...] Amazon, zero hours and now the Work Programme? am 13. August 2013 bei Boycot Workfare, worin unter anderem ein Überblick gegeben wird über die diversen Beschäftigungsformen, an denen sich Amazon gesund stösst [...]

Jim burns

I give my full support for this. More info please